Refund policy

We offer a 30-day return policy from the date you receive your order.

To be eligible for a return,your item must be unused and in the same condition that you received it.

For hygiene reasons,we do not accept returns on used products.

To initiate a return, please contact us at support.lumirae@gmail.com with your order number.

If your return is approved, we will provide instructions on how to proced.

Refunds will be issued once the returned item is received and inspected.

Please note that shipping costs are non-refundable.